FEXIS Privacy Policy

Last Updated: March 30, 2026

FEXIS (“we,” “our,” or “us”) operates this store and website, including all related content, products, services, and tools (the “Services”). Our Services are powered by Shopify, which helps us provide a safe and reliable shopping experience.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit, use, or make a purchase from our store. By accessing or using our Services, you agree to this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of information when you use our Services:

Contact Information

  • Name
  • Billing & shipping address
  • Phone number
  • Email address

Payment Information

  • Payment card details (processed securely via Shopify and payment providers; we do not store full card numbers)
  • Transaction details

Account Information

  • Username
  • Password
  • Preferences

Order Information

  • Items viewed or purchased
  • Cart and wishlist activity
  • Returns, exchanges, or cancellations

Device & Tracking Information

  • IP address
  • Browser type
  • Device identifiers
  • Cookies and other tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Provide shipping and tracking updates
  • Communicate with you about your orders or inquiries
  • Prevent fraud and unauthorized transactions
  • Improve our website and customer experience
  • Send marketing emails (you can unsubscribe anytime)
  • Comply with legal obligations

3. Sharing Information with Third Parties

We work with trusted partners to operate our business, including:

  • Shopify (store hosting)
  • Payment processors
  • Shipping carriers
  • International fulfilment partners

Your information is shared only as needed to fulfil your orders or provide our Services.

4. Marketing & Cookies

We use cookies and similar technologies to:

  • Improve website performance
  • Show personalized advertisements
  • Measure marketing effectiveness

You may manage or disable cookies in your browser settings.

5. International Data Transfers

Your information may be processed outside your country of residence, including by our technology and fulfillment partners. We take reasonable steps, including contractual safeguards, to ensure your data remains protected.

6. Children’s Privacy

Our Services are not intended for individuals under 16 years old. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 16, we will delete it promptly.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce policies

For example, transactional data is typically retained for 3–7 years to comply with accounting and tax regulations.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications

To exercise your rights, contact us at:

Email:
Business Address: 108 S 2nd St, Greensburg, KY 42743, United States
Response Time: 24–48 business hours

9. Security

We use industry-standard security measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute protection.

10. Changes to This Policy

We may update this Privacy Policy at any time. We encourage you to review this page periodically.